Website Support With MRD Helpdesk
MRD Helpdesk keeps your
business moving
More than ever, businesses are using their websites to reach customers 24/7. Any problems or downtime have a direct impact on the bottom line. Because we’re the agency that will love you, and never leave you, we have a dedicated Helpdesk for our customers to make sure you can resolve any issues fast.
Our helpdesk is available from 9am to 5pm weekdays, and urgent website support is available for any critical issues after hours, during public holidays and on weekends, because problems don’t wait for business hours.
Custom Service Level Agreements
Let's Talk
Fill in the form and let’s have a chat about how we can help you achieve your business goals.
FOUNDATION HOSTING
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NZ hosted
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MRD dedicated server
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up to 2GB Disk space
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100GB Bandwidth
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Weekly backups
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SSL certificate
FOUNDATION PLUS
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NZ hosted
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MRD dedicated server
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2 to 10GB Disk space
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100GB Bandwidth
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Weekly backups
-
SSL certificate
PROFESSIONAL
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NZ hosted
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MRD dedicated server
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up to 2GB Disk space
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100GB Bandwidth
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Daily backups
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SSL certificate
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3 Monthly CMS version updates
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3 Monthly plugin updates
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24/7 Uptime monitoring
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3 Monthly vanity and broken link checks
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3 Monthly security updates and checks
PROFESSIONAL PLUS
-
NZ hosted
-
MRD dedicated server
-
2 to 10GB Disk space
-
100GB Bandwidth
-
Daily backups
-
SSL certificate
-
3 Monthly CMS version updates
-
3 Monthly plugin updates
-
24/7 Uptime monitoring
-
3 Monthly vanity and broken link checks
-
3 Monthly security updates and checks
MISSION CRITICAL
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NZ hosted
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MRD dedicated server
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Up to 20GB Disk space
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100GB Bandwidth
-
Daily backups
-
SSL certificate
-
Monthly CMS version updates
-
Monthly plugin updates
-
24/7 Uptime monitoring
-
Monthly vanity and broken link checks
-
Monthly security updates and checks
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