Website Support With MRD Helpdesk
MRD Helpdesk keeps your
business moving
More than ever, businesses are using their websites to reach customers 24/7. Any problems or downtime have a direct impact on the bottom line. Because we’re the agency that will love you, and never leave you, we have a dedicated Helpdesk for our customers to make sure you can resolve any issues fast.
Our helpdesk is available from 9am to 5pm weekdays, and urgent website support is available for any critical issues after hours, during public holidays and on weekends, because problems don’t wait for business hours.
Custom Service Level Agreements
Let's Talk
Fill in the form and let’s have a chat about how we can help you achieve your business goals.
FOUNDATION HOSTING
-
NZ hosted
-
MRD dedicated server
-
up to 2GB Disk space
-
100GB Bandwidth
-
Weekly backups
-
SSL certificate
FOUNDATION PLUS
-
NZ hosted
-
MRD dedicated server
-
2 to 10GB Disk space
-
100GB Bandwidth
-
Weekly backups
-
SSL certificate
PROFESSIONAL
-
NZ hosted
-
MRD dedicated server
-
up to 2GB Disk space
-
100GB Bandwidth
-
Daily backups
-
SSL certificate
-
3 Monthly CMS version updates
-
3 Monthly plugin updates
-
24/7 Uptime monitoring
-
3 Monthly vanity and broken link checks
-
3 Monthly security updates and checks
PROFESSIONAL PLUS
-
NZ hosted
-
MRD dedicated server
-
2 to 10GB Disk space
-
100GB Bandwidth
-
Daily backups
-
SSL certificate
-
3 Monthly CMS version updates
-
3 Monthly plugin updates
-
24/7 Uptime monitoring
-
3 Monthly vanity and broken link checks
-
3 Monthly security updates and checks
MISSION CRITICAL
-
NZ hosted
-
MRD dedicated server
-
Up to 20GB Disk space
-
100GB Bandwidth
-
Daily backups
-
SSL certificate
-
Monthly CMS version updates
-
Monthly plugin updates
-
24/7 Uptime monitoring
-
Monthly vanity and broken link checks
-
Monthly security updates and checks
Related articles
Why your website needs an SSL Certificate
SSL? What’s that? Yes, you’re about to learn another website acronym and this one is super important. Welcome to SSL, which stands for Secure Sockets
Are you missing out on business?
9 questions to ask yourself: It’s fast approaching the time of year when we take a break (if you’re one of the lucky ones), reflect
I’ve got a new website…now what?
You’ve got a perfect new website, that means hands off for the next five years – right? Wrong. If you LOVE the website you’ve spent