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Website Support With MRD Helpdesk

MRD Helpdesk keeps your
business moving

More than ever, businesses are using their websites to reach customers 24/7. Any problems or downtime have a direct impact on the bottom line. Because we’re the agency that will love you, and never leave you, we have a dedicated Helpdesk for our customers to make sure you can resolve any issues fast.

Our helpdesk is available from 9am to 5pm weekdays, and urgent website support is available for any critical issues after hours, during public holidays and on weekends, because problems don’t wait for business hours.

Custom Service Level Agreements

Your website is a valuable business tool, so we offer a number of a range of ongoing service plans for our clients. Our service plans include; SEO, copywriting, blog writing, e-newsletter writing, Google Ads and service level agreements.
 
Talk to us about a customised ongoing support plan to suit your business needs.
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Let's Talk

Fill in the form and let’s have a chat about how we can help you achieve your business goals.

FOUNDATION HOSTING

$ 59 + GST/per month
  • NZ hosted
  • MRD dedicated server
  • up to 2GB Disk space
  • 100GB Bandwidth
  • Weekly backups
  • SSL certificate
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FOUNDATION PLUS

$ 89 + GST/per month
  • NZ hosted
  • MRD dedicated server
  • 2 to 10GB Disk space
  • 100GB Bandwidth
  • Weekly backups
  • SSL certificate
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PROFESSIONAL

$ 115 + GST/per month
  • NZ hosted
  • MRD dedicated server
  • up to 2GB Disk space
  • 100GB Bandwidth
  • Daily backups
  • SSL certificate
  • 3 Monthly CMS version updates
  • 3 Monthly plugin updates
  • 24/7 Uptime monitoring
  • 3 Monthly vanity and broken link checks
  • 3 Monthly security updates and checks
Enquire

PROFESSIONAL PLUS

$ 145 + GST/per month
  • NZ hosted
  • MRD dedicated server
  • 2 to 10GB Disk space
  • 100GB Bandwidth
  • Daily backups
  • SSL certificate
  • 3 Monthly CMS version updates
  • 3 Monthly plugin updates
  • 24/7 Uptime monitoring
  • 3 Monthly vanity and broken link checks
  • 3 Monthly security updates and checks
Enquire

MISSION CRITICAL

$ 275 + GST/per month
  • NZ hosted
  • MRD dedicated server
  • Up to 20GB Disk space
  • 100GB Bandwidth
  • Daily backups
  • SSL certificate
  • Monthly CMS version updates
  • Monthly plugin updates
  • 24/7 Uptime monitoring
  • Monthly vanity and broken link checks
  • Monthly security updates and checks
Enquire

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